Returns & Exchanges

Any items that arrive broken or faulty will be replaced if we are notified within 7 days of receipt. For items that arrive broken or damaged, please email us a photograph within 7 days at admin@ecowarehouse.com.au and the item will be promptly replaced.

If you are unhappy with any of your purchases you may return them within 7 days of receipt for a full credit valid for 30 days.

Please note that for hygiene reasons we cannot accept any returns on personal care and intimate products (including but not limited to menstrual cups and Hannahpad).

Please note that we do not accept returns on sample items.

To return a product, please send them back within 7 business days of receiving your parcel to our store at:

Eco Warehouse
43c Stephen Street
Bunbury, WA, 6230

For any faulty or incorrect items, please contact us at (08) 9702 2185 or admin@ecowarehouse.com.au, and we will guide you through this replacement process.